Shipping policy

***DUE TO A HIGH VOLUME OF ORDERS, PLEASE ALLOW UP TO 5 BUSINESS DAYS TO PROCESS YOUR ORDERS.

Shipments come from both the US and Overseas

Domestic

All domestic orders ship via USPS first class with an estimated delivery of 2-7 days. 

Tracking information will be provided once your package has been shipped. Elle Sol is not responsible for any lost or stolen packages.

All orders typically process and ship out within 2-3 business days.

If the address you provided is incorrect and/or unable to be delivered, the customer is responsible for any additional postage needed.

 

International

We ship via DHL Express Worldwide or USPS First Class International. International shipping rates will be calculated at checkout.

Customer is responsible for any applicable duties and taxes.

Elle Sol is not responsible for any lost or stolen packages or any packages that are held in customs.

If the address you provided is incorrect and/or unable to be delivered, the customer is responsible for any additional postage needed.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We are not responsible for any lost or stolen packages. Elle Sol is responsible for your order until the point it is picked up by the mail carrier. We do not have control of the shipping timeline of your package once it leaves our doors, and we are not responsible for delayed, lost, or stolen packages. We do offer shipping insurance as a paid option during checkout, available through Route.